District Active Status

Last Updated on 2022-07-06 by District Technologies Pte Ltd

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Common District Active Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot District Active app on iOS and Android devices. Solve all District Active app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

District Active iPhone Issues and Solutions

District Active iOS app crashes, not working, errors
District Active iOS app network issues
District Active on iOS has black/white screen

District Active Android App Issues and Solutions

District Active has errors/crashing/not working
District Active server network connectivity issues
District Active has black screen

District Active iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever District Active app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix District Active app crashes or not working on Iphone (iOS):

Close and restart the District Active app on iPhone
Update District Active app to the Latest Version for iOS
Uninstall and reinstall District Active iPhone app
Update your iPhone to the latest iOS version

Fix District Active on iPhone unable to connect to server/internet connection issues::

To resolve District Active network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix District Active black/white screen (blank screen) on iPhone:

Follow the District Active iOS app troubleshooting guide Here →

District Active Android App Issues and Solutions

Fix District Active not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent District Active app issues:

Force Stop the District Active App
1. On android, goto "Settings" » click District Active app. » click "Force Stop".

Update District Active to the latest version on PlayStore

Clear District Active App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "District Active app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch District Active.

Fix District Active unable to contact server/ District Active internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click District Active » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got District Active » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch District Active on android.

Solve District Active black/white screens issue on Android:

Follow the District Active android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at District Technologies Pte Ltd, developers of District Active.

About this app

District Active is an activity tracking application designed to host your virtual challenge or fundraising campaign. Your event will have its own dedicated landing page, enabling you to build and engage a digital community. District Active provides a virtual challenge environment that can be created quickly and easily. - Activity Tracker - A native activity tacker is built into DistrictActive , recording your fitness activity from any location. - Teams - A dedicated team page with a team chat and leaderboard. - Wearable integration - District Active links with Garmin, Apple Watch, Polar, and Fitbit. - Sync your account with the Health app (HealthKit) to read and track your workout data and calculate your leaderboard score. - Social Feed - See activity from all participants and post messages on the feed.