CanEx Status

Last Updated on 2023-12-20 by Indo Cali Operations

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Common CanEx Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CanEx app on iOS and Android devices. Solve all CanEx app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CanEx iPhone Issues and Solutions

CanEx iOS app crashes, not working, errors
CanEx iOS app network issues
CanEx on iOS has black/white screen

CanEx Android App Issues and Solutions

CanEx has errors/crashing/not working
CanEx server network connectivity issues
CanEx has black screen

CanEx iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CanEx app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CanEx app crashes or not working on Iphone (iOS):

Close and restart the CanEx app on iPhone
Update CanEx app to the Latest Version for iOS
Uninstall and reinstall CanEx iPhone app
Update your iPhone to the latest iOS version

Fix CanEx on iPhone unable to connect to server/internet connection issues::

To resolve CanEx network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CanEx black/white screen (blank screen) on iPhone:

Follow the CanEx iOS app troubleshooting guide Here →

CanEx Android App Issues and Solutions

Fix CanEx not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CanEx app issues:

Force Stop the CanEx App
1. On android, goto "Settings" » click CanEx app. » click "Force Stop".

Update CanEx to the latest version on PlayStore

Clear CanEx App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CanEx app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CanEx.

Fix CanEx unable to contact server/ CanEx internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CanEx » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CanEx » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CanEx on android.

Solve CanEx black/white screens issue on Android:

Follow the CanEx android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Indo Cali Operations, developers of CanEx.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CanEx Website

Privacy Policy: https://www.canexdelivery.com/privacy-policy/

Developer: CanEx Express Delivery

About this app

Enjoy all your favorite cannabis products even easier, with the this app app! Browse our entire menu with ease, shop faster, view your wallet, and more! Download today.