Device Management App Status

Last Updated on 2023-01-24 by Harvey Bates

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Common Device Management App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Device Management App app on iOS and Android devices. Solve all Device Management App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Device Management App iPhone Issues and Solutions

Device Management App iOS app crashes, not working, errors
Device Management App iOS app network issues
Device Management App on iOS has black/white screen

Device Management App Android App Issues and Solutions

Device Management App has errors/crashing/not working
Device Management App server network connectivity issues
Device Management App has black screen

Device Management App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Device Management App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Device Management App app crashes or not working on Iphone (iOS):

Close and restart the Device Management App app on iPhone
Update Device Management App app to the Latest Version for iOS
Uninstall and reinstall Device Management App iPhone app
Update your iPhone to the latest iOS version

Fix Device Management App on iPhone unable to connect to server/internet connection issues::

To resolve Device Management App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Device Management App black/white screen (blank screen) on iPhone:

Follow the Device Management App iOS app troubleshooting guide Here →

Device Management App Android App Issues and Solutions

Fix Device Management App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Device Management App app issues:

Force Stop the Device Management App App
1. On android, goto "Settings" » click Device Management App app. » click "Force Stop".

Update Device Management App to the latest version on PlayStore

Clear Device Management App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Device Management App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Device Management App.

Fix Device Management App unable to contact server/ Device Management App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Device Management App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Device Management App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Device Management App on android.

Solve Device Management App black/white screens issue on Android:

Follow the Device Management App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harvey Bates, developers of Device Management App.