LogSnag Status

Last Updated on 2023-04-12 by Shayan Taslim

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Common LogSnag Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LogSnag app on iOS and Android devices. Solve all LogSnag app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LogSnag iPhone Issues and Solutions

LogSnag iOS app crashes, not working, errors
LogSnag iOS app network issues
LogSnag on iOS has black/white screen

LogSnag Android App Issues and Solutions

LogSnag has errors/crashing/not working
LogSnag server network connectivity issues
LogSnag has black screen

LogSnag iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LogSnag app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LogSnag app crashes or not working on Iphone (iOS):

Close and restart the LogSnag app on iPhone
Update LogSnag app to the Latest Version for iOS
Uninstall and reinstall LogSnag iPhone app
Update your iPhone to the latest iOS version

Fix LogSnag on iPhone unable to connect to server/internet connection issues::

To resolve LogSnag network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LogSnag black/white screen (blank screen) on iPhone:

Follow the LogSnag iOS app troubleshooting guide Here →

LogSnag Android App Issues and Solutions

Fix LogSnag not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LogSnag app issues:

Force Stop the LogSnag App
1. On android, goto "Settings" » click LogSnag app. » click "Force Stop".

Update LogSnag to the latest version on PlayStore

Clear LogSnag App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LogSnag app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LogSnag.

Fix LogSnag unable to contact server/ LogSnag internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LogSnag » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LogSnag » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LogSnag on android.

Solve LogSnag black/white screens issue on Android:

Follow the LogSnag android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shayan Taslim, developers of LogSnag.

About this app

With our simple API or no-code workflows, anyone can integrate this app and start using it within a few minutes. this app allows you to create separate projects and organize events into different channels per topic. For example, you can track user actions from your SaaS project, Customer actions from your e-commerce store, or player actions from your Minecraft server. In addition, this app provides chronological feeds for each one of your projects as well as a global feed combining all of your events into a single, beautiful timeline. What kind of events, you may be asking? Anything you want. this app makes it easy to collect and store the events that matter to you and notify you when they happen! this app is an event tracking service for anyone who wants to track important events within their project.