Privacy Protector app not working? crashes or has problems?

Privacy Protector Status

Last Updated on 2022-03-14 by Minh Do Van

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Common Privacy Protector Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Privacy Protector app on iOS and Android devices. Solve all Privacy Protector app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Privacy Protector iPhone Issues and Solutions

Privacy Protector iOS app crashes, not working, errors
Privacy Protector iOS app network issues
Privacy Protector on iOS has black/white screen

Privacy Protector Android App Issues and Solutions

Privacy Protector has errors/crashing/not working
Privacy Protector server network connectivity issues
Privacy Protector has black screen

Privacy Protector iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Privacy Protector app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Privacy Protector app crashes or not working on Iphone (iOS):

Close and restart the Privacy Protector app on iPhone
Update Privacy Protector app to the Latest Version for iOS
Uninstall and reinstall Privacy Protector iPhone app
Update your iPhone to the latest iOS version

Fix Privacy Protector on iPhone unable to connect to server/internet connection issues::

To resolve Privacy Protector network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Privacy Protector black/white screen (blank screen) on iPhone:

Follow the Privacy Protector iOS app troubleshooting guide Here →

Privacy Protector Android App Issues and Solutions

Fix Privacy Protector not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Privacy Protector app issues:

Force Stop the Privacy Protector App
1. On android, goto "Settings" » click Privacy Protector app. » click "Force Stop".

Update Privacy Protector to the latest version on PlayStore

Clear Privacy Protector App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Privacy Protector app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Privacy Protector.

Fix Privacy Protector unable to contact server/ Privacy Protector internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Privacy Protector » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Privacy Protector » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Privacy Protector on android.

Solve Privacy Protector black/white screens issue on Android:

Follow the Privacy Protector android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Minh Do Van, developers of Privacy Protector.

About this app

Privacy Protector is the most secure way to store and protect your private photos, videos & passwords from cyber-threats. Activate web protection to remove potential for trackers to be spied on you. Set a password or use TouchID/FaceID to be sure that no one unwanted will be able to access your photos, passwords or videos.