DevEdge IoT Status

Last Updated on 2023-07-17 by T-Mobile

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Common DevEdge IoT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DevEdge IoT app on iOS and Android devices. Solve all DevEdge IoT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DevEdge IoT iPhone Issues and Solutions

DevEdge IoT iOS app crashes, not working, errors
DevEdge IoT iOS app network issues
DevEdge IoT on iOS has black/white screen

DevEdge IoT Android App Issues and Solutions

DevEdge IoT has errors/crashing/not working
DevEdge IoT server network connectivity issues
DevEdge IoT has black screen

DevEdge IoT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DevEdge IoT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DevEdge IoT app crashes or not working on Iphone (iOS):

Close and restart the DevEdge IoT app on iPhone
Update DevEdge IoT app to the Latest Version for iOS
Uninstall and reinstall DevEdge IoT iPhone app
Update your iPhone to the latest iOS version

Fix DevEdge IoT on iPhone unable to connect to server/internet connection issues::

To resolve DevEdge IoT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DevEdge IoT black/white screen (blank screen) on iPhone:

Follow the DevEdge IoT iOS app troubleshooting guide Here →

DevEdge IoT Android App Issues and Solutions

Fix DevEdge IoT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DevEdge IoT app issues:

Force Stop the DevEdge IoT App
1. On android, goto "Settings" » click DevEdge IoT app. » click "Force Stop".

Update DevEdge IoT to the latest version on PlayStore

Clear DevEdge IoT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DevEdge IoT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DevEdge IoT.

Fix DevEdge IoT unable to contact server/ DevEdge IoT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DevEdge IoT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DevEdge IoT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DevEdge IoT on android.

Solve DevEdge IoT black/white screens issue on Android:

Follow the DevEdge IoT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T-Mobile, developers of DevEdge IoT.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DevEdge IoT Website

Privacy Policy: https://www.t-mobile.com/privacy-center/our-practices/privacy-policy

Developer: T-Mobile USA

About this app

Once downloaded, you will be able to connect to your device via Bluetooth and check its power status, temperature, pressure, and see how strong your connection is to T-Mobile’s cellular service. Track the performance of your IoT Developer Kit with this companion app. You can also toggle the buzzer and LEDs, see accelerometer readings in real-time, confirm the Global Navigation Satellite System is working and view the device on a map, and much more.