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Published by Dexfolio LLC

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Common Dexfolio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dexfolio app on iOS and Android devices. Solve all Dexfolio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dexfolio iPhone Issues and Solutions

Dexfolio iOS app crashes, not working, errors
Dexfolio iOS app network issues
Dexfolio on iOS has black/white screen

Dexfolio Android App Issues and Solutions

Dexfolio has errors/crashing/not working
Dexfolio server network connectivity issues
Dexfolio has black screen

Dexfolio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dexfolio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dexfolio app crashes or not working on Iphone (iOS):

Close and restart the Dexfolio app on iPhone
Update Dexfolio app to the Latest Version for iOS
Uninstall and reinstall Dexfolio iPhone app
Update your iPhone to the latest iOS version

Fix Dexfolio on iPhone unable to connect to server/internet connection issues::

To resolve Dexfolio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dexfolio black/white screen (blank screen) on iPhone:

Follow the Dexfolio iOS app troubleshooting guide Here →

Dexfolio Android App Issues and Solutions

Fix Dexfolio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dexfolio app issues:

Force Stop the Dexfolio App
1. On android, goto "Settings" » click Dexfolio app. » click "Force Stop".

Update Dexfolio to the latest version on PlayStore

Clear Dexfolio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dexfolio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dexfolio.

Fix Dexfolio unable to contact server/ Dexfolio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dexfolio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dexfolio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dexfolio on android.

Solve Dexfolio black/white screens issue on Android:

Follow the Dexfolio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dexfolio LLC, developers of Dexfolio.

100% Contact Match

Developer: Dexfolio

E-Mail: [email protected]

Website: Visit Dexfolio Website

66.67% Contact Match

Developer: developer.peachfolio

E-Mail: [email protected]

Website: Visit developer.peachfolio Website

About this app

World’s first decentralized portfolio tracking app. Multi-wallet support with our flagship feature - Intelligent Automatic Alerts!