COVID Certificate Check Status
Are you having issues? Select the issue you are having below and provide feedback to COVID Certificate Check.
Summary of COVID Certificate Check Problems 😠👌🔥
- The app only reads Cyrillic and does not pick up the international Latin alphabet for names written in both Latin and Cyrillic.
- After an update, the app says the certificate "doesn't have a valid signature" and does not work properly.
Have a Problem with COVID Certificate Check? Report Issue
Common COVID Certificate Check Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot COVID Certificate Check app on iOS and Android devices. Solve all COVID Certificate Check app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bundesamt für Gesundheit BAG, developers of COVID Certificate Check.
Immediately afterwards, the system performs an automatic check concerning Swiss validity rules. - A tick and a green background indicate that the presented certificate is valid. - An exclamation mark and a red background indicate that the presented certificate is not valid. - A question mark and an orange background indicate that the check failed. COVIDCertificateCheck allows you to check whether a COVID certificate issued in Switzerland or the EU is valid in Switzerland. COVID Certificate Check is the official app for checking COVID certificates in Switzerland. The data concerning COVID certificates and checking processes is not stored. In addition, the full name and date of birth of the certificate holder are displayed. It is developed by the Federal Office of Information Technology, Systems and Telecommunication FOITT on behalf of the Federal Office of Public Health. Simply position the QR code on the paper or on the mobile phone shown with a holder app in the square displayed and the QR will be captured automatically. A button on the home screen activates the smartphone camera and COVIDCertificateCheck is ready to capture the QR code. COVID certificates are protected by a digital signature and are thus forgery-proof. These details are to be compared with the identification document presented. The use of COVIDCertificateCheck is limited to Switzerland and is subject to Swiss law.
