ZEGE app not working? crashes or has problems?

ZEGE Status

Last Updated on 2021-05-16 by ANH QUYNH

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Common ZEGE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZEGE app on iOS and Android devices. Solve all ZEGE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZEGE iPhone Issues and Solutions

ZEGE iOS app crashes, not working, errors
ZEGE iOS app network issues
ZEGE on iOS has black/white screen

ZEGE Android App Issues and Solutions

ZEGE has errors/crashing/not working
ZEGE server network connectivity issues
ZEGE has black screen

ZEGE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZEGE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZEGE app crashes or not working on Iphone (iOS):

Close and restart the ZEGE app on iPhone
Update ZEGE app to the Latest Version for iOS
Uninstall and reinstall ZEGE iPhone app
Update your iPhone to the latest iOS version

Fix ZEGE on iPhone unable to connect to server/internet connection issues::

To resolve ZEGE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZEGE black/white screen (blank screen) on iPhone:

Follow the ZEGE iOS app troubleshooting guide Here →

ZEGE Android App Issues and Solutions

Fix ZEGE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZEGE app issues:

Force Stop the ZEGE App
1. On android, goto "Settings" » click ZEGE app. » click "Force Stop".

Update ZEGE to the latest version on PlayStore

Clear ZEGE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZEGE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZEGE.

Fix ZEGE unable to contact server/ ZEGE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZEGE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZEGE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZEGE on android.

Solve ZEGE black/white screens issue on Android:

Follow the ZEGE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ANH QUYNH, developers of ZEGE.

About this app

QA Tone App allows you to create unlimited custom ringtones, text tones, and alerts easy! App will convert all (mp3, wav, m4a, aiff) music to ringtones.