Device Protect app not working? crashes or has problems?

Device Protect Status

Published by Maksim Lelyakh

Device Protect – top-notch ad blocking extension designed for using in Safari.
It is designed to prevent advertisements from appearing on your gadget in a
transparent and secure way.

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Common Device Protect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Device Protect app on iOS and Android devices. Solve all Device Protect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Device Protect iPhone Issues and Solutions

Device Protect iOS app crashes, not working, errors
Device Protect iOS app network issues
Device Protect on iOS has black/white screen

Device Protect Android App Issues and Solutions

Device Protect has errors/crashing/not working
Device Protect server network connectivity issues
Device Protect has black screen

Device Protect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Device Protect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Device Protect app crashes or not working on Iphone (iOS):

Close and restart the Device Protect app on iPhone
Update Device Protect app to the Latest Version for iOS
Uninstall and reinstall Device Protect iPhone app
Update your iPhone to the latest iOS version

Fix Device Protect on iPhone unable to connect to server/internet connection issues::

To resolve Device Protect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Device Protect black/white screen (blank screen) on iPhone:

Follow the Device Protect iOS app troubleshooting guide Here →

Device Protect Android App Issues and Solutions

Fix Device Protect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Device Protect app issues:

Force Stop the Device Protect App
1. On android, goto "Settings" » click Device Protect app. » click "Force Stop".

Update Device Protect to the latest version on PlayStore

Clear Device Protect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Device Protect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Device Protect.

Fix Device Protect unable to contact server/ Device Protect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Device Protect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Device Protect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Device Protect on android.

Solve Device Protect black/white screens issue on Android:

Follow the Device Protect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maksim Lelyakh, developers of Device Protect.

Verified email

Contact e-Mail: [email protected]

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Developer: Nisi Jsc

E-Mail: [email protected]

Website: Visit Device Protect Website

About this app

It is designed to prevent advertisements from appearing on your gadget in a transparent and secure way. - Ad block feature: Removes a wide range of advertisements in Safari: pop-up ads, banners and promotion videos. - Speeds your gadget up: Safari will operate up to x3 times as fast as with advertisement. - Privacy ensuring: Filter trackers to guarantee your private information remains as such. - Battery-friendly: less ads shown on pages you surf implies higher charge level. - Less meaningless data: information not loaded implies low Internet traffic charges. Device Protect – top-notch ad blocking extension designed for using in Safari. If you have any questions, please email us deviceprotecting@gmail.