OerliPlus app not working? crashes or has problems?

OerliPlus Status

Last Updated on 2021-10-26 by Oerlinghausen Marketing e. V.

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Common OerliPlus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OerliPlus app on iOS and Android devices. Solve all OerliPlus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OerliPlus iPhone Issues and Solutions

OerliPlus iOS app crashes, not working, errors
OerliPlus iOS app network issues
OerliPlus on iOS has black/white screen

OerliPlus Android App Issues and Solutions

OerliPlus has errors/crashing/not working
OerliPlus server network connectivity issues
OerliPlus has black screen

OerliPlus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OerliPlus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OerliPlus app crashes or not working on Iphone (iOS):

Close and restart the OerliPlus app on iPhone
Update OerliPlus app to the Latest Version for iOS
Uninstall and reinstall OerliPlus iPhone app
Update your iPhone to the latest iOS version

Fix OerliPlus on iPhone unable to connect to server/internet connection issues::

To resolve OerliPlus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OerliPlus black/white screen (blank screen) on iPhone:

Follow the OerliPlus iOS app troubleshooting guide Here →

OerliPlus Android App Issues and Solutions

Fix OerliPlus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OerliPlus app issues:

Force Stop the OerliPlus App
1. On android, goto "Settings" » click OerliPlus app. » click "Force Stop".

Update OerliPlus to the latest version on PlayStore

Clear OerliPlus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OerliPlus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OerliPlus.

Fix OerliPlus unable to contact server/ OerliPlus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OerliPlus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OerliPlus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OerliPlus on android.

Solve OerliPlus black/white screens issue on Android:

Follow the OerliPlus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oerlinghausen Marketing e. V., developers of OerliPlus.

About this app

Neben Bereichen wie News und Veranstaltungskalender erhalten Besucher aktuelle Meldungen, Tipps und Hinweise – und können Mängel oder Verbesserungsmöglichkeiten mitteilen. Mit der App haben Besucher und Einheimische alle Informationen rund um Sehenswürdigkeiten und Einkaufsmöglichkeiten immer dabei und können sich virtuell durch den Ort bewegen. Sie öffnen die App und betrachten über die Kamerafunktion Ihres mobilen Gerätes den Ort und die Objekte und es können direkt Informationen abgerufen werden. Die App liefert News, die automatisch zu Push-Nachrichten und somit direkt auf dem Smartphone aktiv eingeblendet werden. Über die Area-Funktion erfolgt der Abruf entfernungsabhängig. Durch Push-Nachrichten entgehen niemandem aktuelle News und Informationen. Die App verfügt neben der Karten- und Satellitenplan-Funktion auch über eine „Augmented Reality-Anwendung“. Die App wurde von der cm city media GmbH erstellt.