Suividel app not working? crashes or has problems?

Suividel Status

Last Updated on 2021-02-23 by URPS Infirmiers Normandie

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Common Suividel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Suividel app on iOS and Android devices. Solve all Suividel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Suividel iPhone Issues and Solutions

Suividel iOS app crashes, not working, errors
Suividel iOS app network issues
Suividel on iOS has black/white screen

Suividel Android App Issues and Solutions

Suividel has errors/crashing/not working
Suividel server network connectivity issues
Suividel has black screen

Suividel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Suividel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Suividel app crashes or not working on Iphone (iOS):

Close and restart the Suividel app on iPhone
Update Suividel app to the Latest Version for iOS
Uninstall and reinstall Suividel iPhone app
Update your iPhone to the latest iOS version

Fix Suividel on iPhone unable to connect to server/internet connection issues::

To resolve Suividel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Suividel black/white screen (blank screen) on iPhone:

Follow the Suividel iOS app troubleshooting guide Here →

Suividel Android App Issues and Solutions

Fix Suividel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Suividel app issues:

Force Stop the Suividel App
1. On android, goto "Settings" » click Suividel app. » click "Force Stop".

Update Suividel to the latest version on PlayStore

Clear Suividel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Suividel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Suividel.

Fix Suividel unable to contact server/ Suividel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Suividel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Suividel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Suividel on android.

Solve Suividel black/white screens issue on Android:

Follow the Suividel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at URPS Infirmiers Normandie, developers of Suividel.

About this app

Cette application, gérée par l'URPS Infirmiers de Normandie, permet aux infirmiers du territoire de mettre en oeuvre le suivi des patients.