Virtual Private Network app not working? crashes or has problems?

Virtual Private Network Status

Last Updated on 2021-01-05 by ORD LIMITED

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Common Virtual Private Network Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual Private Network app on iOS and Android devices. Solve all Virtual Private Network app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual Private Network iPhone Issues and Solutions

Virtual Private Network iOS app crashes, not working, errors
Virtual Private Network iOS app network issues
Virtual Private Network on iOS has black/white screen

Virtual Private Network Android App Issues and Solutions

Virtual Private Network has errors/crashing/not working
Virtual Private Network server network connectivity issues
Virtual Private Network has black screen

Virtual Private Network iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual Private Network app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual Private Network app crashes or not working on Iphone (iOS):

Close and restart the Virtual Private Network app on iPhone
Update Virtual Private Network app to the Latest Version for iOS
Uninstall and reinstall Virtual Private Network iPhone app
Update your iPhone to the latest iOS version

Fix Virtual Private Network on iPhone unable to connect to server/internet connection issues::

To resolve Virtual Private Network network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual Private Network black/white screen (blank screen) on iPhone:

Follow the Virtual Private Network iOS app troubleshooting guide Here →

Virtual Private Network Android App Issues and Solutions

Fix Virtual Private Network not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual Private Network app issues:

Force Stop the Virtual Private Network App
1. On android, goto "Settings" » click Virtual Private Network app. » click "Force Stop".

Update Virtual Private Network to the latest version on PlayStore

Clear Virtual Private Network App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual Private Network app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual Private Network.

Fix Virtual Private Network unable to contact server/ Virtual Private Network internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual Private Network » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual Private Network » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual Private Network on android.

Solve Virtual Private Network black/white screens issue on Android:

Follow the Virtual Private Network android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ORD LIMITED, developers of Virtual Private Network.

About this app

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