Contact Safer Community Support
Published by ROKMETRO, Inc. About: This app is for use by:
- University of Nebraska - Lincoln (Lincoln-Lancaster
County)
- Vanderbilt University (Nashville/Davidson County)
- DC universities
(DC)
- Marymount University (Arlington County)
- Champaign-Urbana
Safer
Community provides pandemic resources to support community health and
safety.
The app allows you to receive your virus test results, manage future
tests, and make contact with health response tea.
How to Contact Safer Community Customer Service/Support
Listed below are our top recommendations on how to get in contact with Safer Community. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Safer Community. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ROKMETRO, Inc.
100% Contact Match
Developer: ROKMETRO, Inc.
E-Mail: [email protected]
Website: Visit Safer Community Website
55.17% Contact Match
Developer: University of Illinois
E-Mail: [email protected]
Website: Visit University of Illinois Website
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Reported Issues: 3 Comments
By el_annoy
Create account for minor
In the instructions, please clarify that parents should create the account in their name and that there is an option for adding a minor later. My kid needs the Covid test and since the setup screen says something along the lines of “This is the account you will use for Covid testing,” I used her name. I don’t see a way to change the information in the profile after realizing my mistake. Not very good user interface design.
By Animegurl95
Consent Form is Blocking Access
When I open the app, there is a consent form for a study I need to agree to in order to progress. I hit the “agree” button but I get an error message saying that it failed to save my response. This happens every time I hit the agree button. So now I can’t see the status of my most recent covid test. Please fix.
By 6173726728382
Terrible app
This app has already screwed me over on going to my classes at UNL, and it’s the first day. I am unable to login with my phone or email even after making an account and being logged in for 4 days. I am so happy this is a mandatory thing nowadays, yet it doesn’t work 90% of the time.
Have a Problem with Safer Community? Report Issue
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Why should I report an Issue with Safer Community?
- Pulling issues faced by users like you is a good way to draw attention of Safer Community to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Safer Community customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Safer Community.
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