Base VPN Status

Last Updated on 2022-07-12 by Alta Limited

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Common Base VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Base VPN app on iOS and Android devices. Solve all Base VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Base VPN iPhone Issues and Solutions

Base VPN iOS app crashes, not working, errors
Base VPN iOS app network issues
Base VPN on iOS has black/white screen

Base VPN Android App Issues and Solutions

Base VPN has errors/crashing/not working
Base VPN server network connectivity issues
Base VPN has black screen

Base VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Base VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Base VPN app crashes or not working on Iphone (iOS):

Close and restart the Base VPN app on iPhone
Update Base VPN app to the Latest Version for iOS
Uninstall and reinstall Base VPN iPhone app
Update your iPhone to the latest iOS version

Fix Base VPN on iPhone unable to connect to server/internet connection issues::

To resolve Base VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Base VPN black/white screen (blank screen) on iPhone:

Follow the Base VPN iOS app troubleshooting guide Here →

Base VPN Android App Issues and Solutions

Fix Base VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Base VPN app issues:

Force Stop the Base VPN App
1. On android, goto "Settings" » click Base VPN app. » click "Force Stop".

Update Base VPN to the latest version on PlayStore

Clear Base VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Base VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Base VPN.

Fix Base VPN unable to contact server/ Base VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Base VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Base VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Base VPN on android.

Solve Base VPN black/white screens issue on Android:

Follow the Base VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alta Limited, developers of Base VPN.

About this app

It will automatically renew 24 hours before the end of the current period. 2. You can turn off automatic renewal by managing subscriptions. 3.