רמזור app not working? crashes or has problems?

רמזור Status

Published by Israel Ministry of Health

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Common רמזור Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot רמזור app on iOS and Android devices. Solve all רמזור app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

רמזור iPhone Issues and Solutions

רמזור iOS app crashes, not working, errors
רמזור iOS app network issues
רמזור on iOS has black/white screen

רמזור Android App Issues and Solutions

רמזור has errors/crashing/not working
רמזור server network connectivity issues
רמזור has black screen

רמזור iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever רמזור app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix רמזור app crashes or not working on Iphone (iOS):

Close and restart the רמזור app on iPhone
Update רמזור app to the Latest Version for iOS
Uninstall and reinstall רמזור iPhone app
Update your iPhone to the latest iOS version

Fix רמזור on iPhone unable to connect to server/internet connection issues::

To resolve רמזור network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix רמזור black/white screen (blank screen) on iPhone:

Follow the רמזור iOS app troubleshooting guide Here →

רמזור Android App Issues and Solutions

Fix רמזור not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent רמזור app issues:

Force Stop the רמזור App
1. On android, goto "Settings" » click רמזור app. » click "Force Stop".

Update רמזור to the latest version on PlayStore

Clear רמזור App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "רמזור app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch רמזור.

Fix רמזור unable to contact server/ רמזור internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click רמזור » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got רמזור » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch רמזור on android.

Solve רמזור black/white screens issue on Android:

Follow the רמזור android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Israel Ministry of Health, developers of רמזור.

100% Contact Match

Developer: משרד הבריאות Gov

E-Mail: [email protected]

Website: Visit רמזור Website

About this app

אפליקציית הרמזור פותחה ע"י משרד הבריאות במטרה לתמוך במתווה הרמזור ולהציג בצורה פשוטה וידידותית את ההנחיות המשתנות בין ישובים שונים בארץ, תוך התאמה אישית מקסימלית. האפליקציה מציגה הנחיות המבוססות על מיקום ספציפי ותחומי עניין אישיים. את כל ההעדפות והמידע הפרסונלי ניתן לעדכן ולשנות בכל רגע נתון בהתאם לאורח החיים ולשינויים המתרחשים בהם, וכך לקבל הנחיות רלוונטיות והסברים ברורים, בשפה נעימה ובגובה העיניים.