Company Name: Atlanta Track Club Inc.
About: The Virtual Running of the AJC Peachtree Road Race mobile app includes features
that’ll bring the spirit of Atlanta and the Atlanta Track Club to wherever you
run. Included for all participants are a virtual toolkit and bibs to download
and share; results submission and leaderboard; photo booth and stickers; social
wall; GPS tracking and more! This app allows user to connect to Garmin and other
wearable devices to upload res.
Listed below are our top recommendations on how to get in contact with AJC Peachtree Road Race. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AJC Peachtree Road Race. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Jxgm
First of all, the app would have failed usability tests. Red is not readable on a black background. The app was confusing. This is a use once app with relatively high stakes. There are no instructions, no hold your hand through setup, such as you might see for something like a smart fan or WiFi router. The word complete is something I associate with the end of a race not the beginning. A word like START should have been used. Lastly, the app stopped accumulating at two points. It lost a mile. Nothing is more demoralizing. Nothing is more unforgivable than a running app that is highly inaccurate. Ultimately you should have worked with Strava or other apps that are in the business and work with multiple devices. I cannot believe you did any serious review of this app. Everything that ATC that I am aware of to this point has been stellar. This is going to hurt.
by Mxyzptlk 123
I’ve use this app twice: once on Thanksgiving morning, and once on the Sunday after Thanksgiving. Both times before the end of the run the app gave me the white screen of death. On Thanksgiving day it happened One mile into the run and would not come back up without killing the app and restarting it. The Sunday after Thanksgiving at each of the first 4th miles the audio was echoed within the app. At mile five, the sound was clear, but when I checked around mile 5 1/2 I have the white screen of death again.
I appreciate the track club trying to come up with a way to augment the virtual Peachtree this year. Also the fact that they allow alternate sources of tracking your run to be submitted. Hopefully next year will be back to normal and not need to use this app again.
by BoJur82
I decided to complete my run at the same place that I have been running for years and trained for multiple times for previous years Peachtree Road Race. For my training I used the app that I have used for years, and known it’s accurate. That app has a rating of 4.2 in the App Store. I decided to use Peachtree Road Race app for my run and did not use the other app so that I will not be running multiple apps that use GPS tracking. The Peachtree Road Race map extended my run by over half a mile, adding a significant amount of time to my run. I know the course I ran very well, and I know the app that I have been using previously very well as well. I wonder how much if any testing has been done on this Peachtree Road Race app before it was given to us to use for this event.
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