CiteLighter app not working? crashes or has problems?

CiteLighter Status

Last Updated on 2021-06-27 by Evan Gould

I have a problem with CiteLighter

Are you having issues? Select the issue you are having below and provide feedback to CiteLighter.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with CiteLighter? Report Issue

Common CiteLighter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CiteLighter app on iOS and Android devices. Solve all CiteLighter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CiteLighter iPhone Issues and Solutions

CiteLighter iOS app crashes, not working, errors
CiteLighter iOS app network issues
CiteLighter on iOS has black/white screen

CiteLighter Android App Issues and Solutions

CiteLighter has errors/crashing/not working
CiteLighter server network connectivity issues
CiteLighter has black screen

CiteLighter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CiteLighter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CiteLighter app crashes or not working on Iphone (iOS):

Close and restart the CiteLighter app on iPhone
Update CiteLighter app to the Latest Version for iOS
Uninstall and reinstall CiteLighter iPhone app
Update your iPhone to the latest iOS version

Fix CiteLighter on iPhone unable to connect to server/internet connection issues::

To resolve CiteLighter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CiteLighter black/white screen (blank screen) on iPhone:

Follow the CiteLighter iOS app troubleshooting guide Here →

CiteLighter Android App Issues and Solutions

Fix CiteLighter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CiteLighter app issues:

Force Stop the CiteLighter App
1. On android, goto "Settings" » click CiteLighter app. » click "Force Stop".

Update CiteLighter to the latest version on PlayStore

Clear CiteLighter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CiteLighter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CiteLighter.

Fix CiteLighter unable to contact server/ CiteLighter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CiteLighter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CiteLighter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CiteLighter on android.

Solve CiteLighter black/white screens issue on Android:

Follow the CiteLighter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Evan Gould, developers of CiteLighter.

About this app

Want to share a passage from a book or article? Emphasize the parts you want them to see with this app! -Take a picture of whatever you're reading and highlight favorite passages. -Take a screenshot of your phone and copy/paste into this app! -Emphasize the highlighted text by blurring everything else!