Who app not working? crashes or has problems?

Who Status

Last Updated on 2021-02-04 by 成都草堂书香科技有限责任公司

I have a problem with Who

Are you having issues? Select the issue you are having below and provide feedback to Who.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Who - 18+ Live video chat? Report Issue

Common Who Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Who app on iOS and Android devices. Solve all Who app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Who iPhone Issues and Solutions

Who iOS app crashes, not working, errors
Who iOS app network issues
Who on iOS has black/white screen

Who Android App Issues and Solutions

Who has errors/crashing/not working
Who server network connectivity issues
Who has black screen

Who iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Who app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Who app crashes or not working on Iphone (iOS):

Close and restart the Who app on iPhone
Update Who app to the Latest Version for iOS
Uninstall and reinstall Who iPhone app
Update your iPhone to the latest iOS version

Fix Who on iPhone unable to connect to server/internet connection issues::

To resolve Who network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Who black/white screen (blank screen) on iPhone:

Follow the Who iOS app troubleshooting guide Here →

Who Android App Issues and Solutions

Fix Who not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Who app issues:

Force Stop the Who App
1. On android, goto "Settings" » click Who app. » click "Force Stop".

Update Who to the latest version on PlayStore

Clear Who App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Who app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Who.

Fix Who unable to contact server/ Who internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Who » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Who » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Who on android.

Solve Who black/white screens issue on Android:

Follow the Who android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 成都草堂书香科技有限责任公司, developers of Who.

About this app

In the application, the system can give the corresponding animal theme according to the user's daily sharing. Record your life and make more animal friends. Are you a singing sheep or a sports monkey? No borders, interesting chat. Raise your own level and let the trees grow more fruits and discover more.