The Factual app not working? crashes or has problems?

The Factual Status

Last Updated on 2022-08-23 by CivikOwl

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Summary of The Factual Problems 😠👌🔥

- Clicking on many news topics requires signing up for individual news source subscriptions to read the full article

- Doesn't allow saving or favoriting stories for future reference

- Sharing news topics means sending links to other source websites, which may require the recipient to sign up for a subscription

Overall, The Factual is a reliable and informative news source that helps users navigate the overwhelming amount of information available online. However, the app could benefit from more openable features that drive to the highlights and perspectives rather than one particular news outlet. Additionally, it would be helpful if The Factual provided more information on how and why they highlight certain news outlets over others.

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Common The Factual Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Factual app on iOS and Android devices. Solve all The Factual app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Factual iPhone Issues and Solutions

The Factual iOS app crashes, not working, errors
The Factual iOS app network issues
The Factual on iOS has black/white screen

The Factual Android App Issues and Solutions

The Factual has errors/crashing/not working
The Factual server network connectivity issues
The Factual has black screen

The Factual iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Factual app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Factual app crashes or not working on Iphone (iOS):

Close and restart the The Factual app on iPhone
Update The Factual app to the Latest Version for iOS
Uninstall and reinstall The Factual iPhone app
Update your iPhone to the latest iOS version

Fix The Factual on iPhone unable to connect to server/internet connection issues::

To resolve The Factual network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Factual black/white screen (blank screen) on iPhone:

Follow the The Factual iOS app troubleshooting guide Here →

The Factual Android App Issues and Solutions

Fix The Factual not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Factual app issues:

Force Stop the The Factual App
1. On android, goto "Settings" » click The Factual app. » click "Force Stop".

Update The Factual to the latest version on PlayStore

Clear The Factual App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Factual app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Factual.

Fix The Factual unable to contact server/ The Factual internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Factual » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Factual » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Factual on android.

Solve The Factual black/white screens issue on Android:

Follow the The Factual android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CivikOwl, developers of The Factual.

100% Contact Match

Developer: The Factual

E-Mail: [email protected]

Website: 🌍 Visit The Factual Website

About this app

Join 50,000+ readers of The Factual and get the most informative and least opinionated stories across the political spectrum on topics of importance. Every weekday morning at 6am EST, The Factual delivers a daily news briefing with the most credible stories on the five most widely-reported topics. On any topic you can dive deeper to see the latest updates, or search by political leaning or coverage volume, so that you can reach your own conclusions on the news. And you can click on the credibility grade on any story to see why it was rated and recommended by The Factual's artificial intelligence system. The top-rated story is summarized to save you time, and you're also shown multiple viewpoints and long-reads from across the political spectrum. You'll also see a selection of under-reported stories that are highly rated by covered only by one news outlet. Everything in the news seems to be politicized. But if you can't relate fully to either side, where can you go to get the complete story? The Factual app is for subscribers of The Factual.