Knotes app not working? crashes or has problems?

Knotes Status

Last Updated on 2021-04-23 by Hunan 1MHz Technology Co., Ltd.

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Common Knotes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Knotes app on iOS and Android devices. Solve all Knotes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Knotes iPhone Issues and Solutions

Knotes iOS app crashes, not working, errors
Knotes iOS app network issues
Knotes on iOS has black/white screen

Knotes Android App Issues and Solutions

Knotes has errors/crashing/not working
Knotes server network connectivity issues
Knotes has black screen

Knotes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Knotes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Knotes app crashes or not working on Iphone (iOS):

Close and restart the Knotes app on iPhone
Update Knotes app to the Latest Version for iOS
Uninstall and reinstall Knotes iPhone app
Update your iPhone to the latest iOS version

Fix Knotes on iPhone unable to connect to server/internet connection issues::

To resolve Knotes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Knotes black/white screen (blank screen) on iPhone:

Follow the Knotes iOS app troubleshooting guide Here →

Knotes Android App Issues and Solutions

Fix Knotes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Knotes app issues:

Force Stop the Knotes App
1. On android, goto "Settings" » click Knotes app. » click "Force Stop".

Update Knotes to the latest version on PlayStore

Clear Knotes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Knotes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Knotes.

Fix Knotes unable to contact server/ Knotes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Knotes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Knotes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Knotes on android.

Solve Knotes black/white screens issue on Android:

Follow the Knotes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hunan 1MHz Technology Co., Ltd., developers of Knotes.