Map Dots app not working? crashes or has problems?

Map Dots Status

Last Updated on 2022-01-20 by William Hause

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Common Map Dots Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Map Dots app on iOS and Android devices. Solve all Map Dots app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Map Dots iPhone Issues and Solutions

Map Dots iOS app crashes, not working, errors
Map Dots iOS app network issues
Map Dots on iOS has black/white screen

Map Dots Android App Issues and Solutions

Map Dots has errors/crashing/not working
Map Dots server network connectivity issues
Map Dots has black screen

Map Dots iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Map Dots app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Map Dots app crashes or not working on Iphone (iOS):

Close and restart the Map Dots app on iPhone
Update Map Dots app to the Latest Version for iOS
Uninstall and reinstall Map Dots iPhone app
Update your iPhone to the latest iOS version

Fix Map Dots on iPhone unable to connect to server/internet connection issues::

To resolve Map Dots network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Map Dots black/white screen (blank screen) on iPhone:

Follow the Map Dots iOS app troubleshooting guide Here →

Map Dots Android App Issues and Solutions

Fix Map Dots not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Map Dots app issues:

Force Stop the Map Dots App
1. On android, goto "Settings" » click Map Dots app. » click "Force Stop".

Update Map Dots to the latest version on PlayStore

Clear Map Dots App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Map Dots app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Map Dots.

Fix Map Dots unable to contact server/ Map Dots internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Map Dots » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Map Dots » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Map Dots on android.

Solve Map Dots black/white screens issue on Android:

Follow the Map Dots android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at William Hause, developers of Map Dots.

About this app

Canvas a neighborhood marking which streets you’ve gone down. Find your way back by following the dots marking how you came. Data is kept private on your phone and not sent to the cloud.