CovidPass app not working? crashes or has problems?

CovidPass Status

Book a medical analysis laboratory, make an appointment and consult your
results. Possibility of interpretation of your analyses by AI.

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Common CovidPass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CovidPass app on iOS and Android devices. Solve all CovidPass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CovidPass iPhone Issues and Solutions

CovidPass iOS app crashes, not working, errors
CovidPass iOS app network issues
CovidPass on iOS has black/white screen

CovidPass Android App Issues and Solutions

CovidPass has errors/crashing/not working
CovidPass server network connectivity issues
CovidPass has black screen

CovidPass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CovidPass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CovidPass app crashes or not working on Iphone (iOS):

Close and restart the CovidPass app on iPhone
Update CovidPass app to the Latest Version for iOS
Uninstall and reinstall CovidPass iPhone app
Update your iPhone to the latest iOS version

Fix CovidPass on iPhone unable to connect to server/internet connection issues::

To resolve CovidPass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CovidPass black/white screen (blank screen) on iPhone:

Follow the CovidPass iOS app troubleshooting guide Here →

CovidPass Android App Issues and Solutions

Fix CovidPass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CovidPass app issues:

Force Stop the CovidPass App
1. On android, goto "Settings" » click CovidPass app. » click "Force Stop".

Update CovidPass to the latest version on PlayStore

Clear CovidPass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CovidPass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CovidPass.

Fix CovidPass unable to contact server/ CovidPass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CovidPass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CovidPass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CovidPass on android.

Solve CovidPass black/white screens issue on Android:

Follow the CovidPass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Roby technologies, developers of CovidPass.

54.55% Contact Match

Developer: Xunta de Galicia

E-Mail: [email protected]

Website: Visit CovidPass Website

About this app

Book a medical analysis laboratory, make an appointment and consult your results. Possibility of interpretation of your analyses by AI. Our application is available in over 40 countries. Added your health pass or vaccinations.