Mastercard World of Benefits app not working? crashes or has problems?

Mastercard World of Benefits Status

Last Updated on 2021-03-25 by MasterCard

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Common Mastercard World of Benefits Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mastercard World of Benefits app on iOS and Android devices. Solve all Mastercard World of Benefits app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mastercard World of Benefits iPhone Issues and Solutions

Mastercard World of Benefits iOS app crashes, not working, errors
Mastercard World of Benefits iOS app network issues
Mastercard World of Benefits on iOS has black/white screen

Mastercard World of Benefits Android App Issues and Solutions

Mastercard World of Benefits has errors/crashing/not working
Mastercard World of Benefits server network connectivity issues
Mastercard World of Benefits has black screen

Mastercard World of Benefits iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mastercard World of Benefits app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mastercard World of Benefits app crashes or not working on Iphone (iOS):

Close and restart the Mastercard World of Benefits app on iPhone
Update Mastercard World of Benefits app to the Latest Version for iOS
Uninstall and reinstall Mastercard World of Benefits iPhone app
Update your iPhone to the latest iOS version

Fix Mastercard World of Benefits on iPhone unable to connect to server/internet connection issues::

To resolve Mastercard World of Benefits network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mastercard World of Benefits black/white screen (blank screen) on iPhone:

Follow the Mastercard World of Benefits iOS app troubleshooting guide Here →

Mastercard World of Benefits Android App Issues and Solutions

Fix Mastercard World of Benefits not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mastercard World of Benefits app issues:

Force Stop the Mastercard World of Benefits App
1. On android, goto "Settings" » click Mastercard World of Benefits app. » click "Force Stop".

Update Mastercard World of Benefits to the latest version on PlayStore

Clear Mastercard World of Benefits App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mastercard World of Benefits app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mastercard World of Benefits.

Fix Mastercard World of Benefits unable to contact server/ Mastercard World of Benefits internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mastercard World of Benefits » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mastercard World of Benefits » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mastercard World of Benefits on android.

Solve Mastercard World of Benefits black/white screens issue on Android:

Follow the Mastercard World of Benefits android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MasterCard, developers of Mastercard World of Benefits.

About this app

However, any consumer credit card with the words 'World Elite' will qualify you for the exciting benefits seen in MastercardWorldofBenefits. *Excludes all Debit, Business, and Corporate cards. Now you can easily discover and explore the exciting benefits of the World Elite Mastercard using this augmented reality app experience. From exclusive discounts and enhanced protection to unforgettable experiences, a world of benefits awaits. You do not have be a World Elite cardholder to enjoy the AR app experience. Additional benefits and rewards provided by your issuing bank are not included. Are you a Mastercard cardholder? Some customizations apply.