SuiviHTA app not working? crashes or has problems?

SuiviHTA Status

Last Updated on 2023-06-08 by Solutions Sante Digitale

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Common SuiviHTA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SuiviHTA app on iOS and Android devices. Solve all SuiviHTA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SuiviHTA iPhone Issues and Solutions

SuiviHTA iOS app crashes, not working, errors
SuiviHTA iOS app network issues
SuiviHTA on iOS has black/white screen

SuiviHTA Android App Issues and Solutions

SuiviHTA has errors/crashing/not working
SuiviHTA server network connectivity issues
SuiviHTA has black screen

SuiviHTA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SuiviHTA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SuiviHTA app crashes or not working on Iphone (iOS):

Close and restart the SuiviHTA app on iPhone
Update SuiviHTA app to the Latest Version for iOS
Uninstall and reinstall SuiviHTA iPhone app
Update your iPhone to the latest iOS version

Fix SuiviHTA on iPhone unable to connect to server/internet connection issues::

To resolve SuiviHTA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SuiviHTA black/white screen (blank screen) on iPhone:

Follow the SuiviHTA iOS app troubleshooting guide Here →

SuiviHTA Android App Issues and Solutions

Fix SuiviHTA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SuiviHTA app issues:

Force Stop the SuiviHTA App
1. On android, goto "Settings" » click SuiviHTA app. » click "Force Stop".

Update SuiviHTA to the latest version on PlayStore

Clear SuiviHTA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SuiviHTA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SuiviHTA.

Fix SuiviHTA unable to contact server/ SuiviHTA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SuiviHTA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SuiviHTA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SuiviHTA on android.

Solve SuiviHTA black/white screens issue on Android:

Follow the SuiviHTA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solutions Sante Digitale, developers of SuiviHTA.

About this app

Vous êtes soignés pour une Hyper Tension Artérielle (HTA) et votre médecin vous conseille la réalisation d’une automesure ? L’automesure consiste à mesurer la tension le matin (3 mesures) et le soir (3 mesures) pendant 3 jours de suite.