Natidja app not working? crashes or has problems?

Natidja Status

Last Updated on 2021-08-29 by Said Maoulida

I have a problem with Natidja

Are you having issues? Select the issue you are having below and provide feedback to Natidja.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Natidja? Report Issue

Common Natidja Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Natidja app on iOS and Android devices. Solve all Natidja app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Natidja iPhone Issues and Solutions

Natidja iOS app crashes, not working, errors
Natidja iOS app network issues
Natidja on iOS has black/white screen

Natidja Android App Issues and Solutions

Natidja has errors/crashing/not working
Natidja server network connectivity issues
Natidja has black screen

Natidja iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Natidja app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Natidja app crashes or not working on Iphone (iOS):

Close and restart the Natidja app on iPhone
Update Natidja app to the Latest Version for iOS
Uninstall and reinstall Natidja iPhone app
Update your iPhone to the latest iOS version

Fix Natidja on iPhone unable to connect to server/internet connection issues::

To resolve Natidja network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Natidja black/white screen (blank screen) on iPhone:

Follow the Natidja iOS app troubleshooting guide Here →

Natidja Android App Issues and Solutions

Fix Natidja not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Natidja app issues:

Force Stop the Natidja App
1. On android, goto "Settings" » click Natidja app. » click "Force Stop".

Update Natidja to the latest version on PlayStore

Clear Natidja App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Natidja app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Natidja.

Fix Natidja unable to contact server/ Natidja internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Natidja » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Natidja » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Natidja on android.

Solve Natidja black/white screens issue on Android:

Follow the Natidja android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Said Maoulida, developers of Natidja.

About this app

Elle est conçue par l'étudiant de l'IUT des Comores, Maoulida Said M'namdji et sponsorisée par l'ACTIC dans le cadre de la vulgarisation des usages des outils et services TIC au quotidien par la population comorienne. this app est une application mobile qui permet de consulter à distance les résultats des examens nationaux ( BAC et BEPC ) aux Comores.