Incent app not working? crashes or has problems?

Incent Status

Earn instant rewards next time you watch your favorite streamers. Content
creators using Incent, display codes during their live streams which can be
scanned and redeemed for Incent Tokens.

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Common dislikes about Incent app

- Some users have reported difficulty signing in and receiving error messages.

- The app may crash if the cache is cleared.

- The app has been accused of trying to steal user accounts.

Have a Problem with Incent? Report Issue

Common Incent Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Incent app on iOS and Android devices. Solve all Incent app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Incent iPhone Issues and Solutions

Incent iOS app crashes, not working, errors
Incent iOS app network issues
Incent on iOS has black/white screen

Incent Android App Issues and Solutions

Incent has errors/crashing/not working
Incent server network connectivity issues
Incent has black screen

Incent iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Incent app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Incent app crashes or not working on Iphone (iOS):

Close and restart the Incent app on iPhone
Update Incent app to the Latest Version for iOS
Uninstall and reinstall Incent iPhone app
Update your iPhone to the latest iOS version

Fix Incent on iPhone unable to connect to server/internet connection issues::

To resolve Incent network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Incent black/white screen (blank screen) on iPhone:

Follow the Incent iOS app troubleshooting guide Here →

Incent Android App Issues and Solutions

Fix Incent not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Incent app issues:

Force Stop the Incent App
1. On android, goto "Settings" » click Incent app. » click "Force Stop".

Update Incent to the latest version on PlayStore

Clear Incent App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Incent app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Incent.

Fix Incent unable to contact server/ Incent internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Incent » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Incent » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Incent on android.

Solve Incent black/white screens issue on Android:

Follow the Incent android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Incent Holdings Pty Ltd, developers of Incent.

100% Contact Match

Developer: Incent Holdings Pty Ltd

E-Mail: [email protected]

Website: Visit Incent Website

63.16% Contact Match

Developer: Xactly Corp

E-Mail: [email protected]

Website: Visit Xactly Corp Website

About this app

Content creators using this app, display codes during their live streams which can be scanned and redeemed for this app Tokens. Earn instant rewards next time you watch your favorite streamers. Download Incent and tap the QR code-button on the screen to open your camera. Scan the code and when the congratulations screen pops up, you’ve been rewarded.