HomeSpy Status

Last Updated on 2021-03-03 by Chris Peel

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Common HomeSpy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HomeSpy app on iOS and Android devices. Solve all HomeSpy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HomeSpy iPhone Issues and Solutions

HomeSpy iOS app crashes, not working, errors
HomeSpy iOS app network issues
HomeSpy on iOS has black/white screen

HomeSpy Android App Issues and Solutions

HomeSpy has errors/crashing/not working
HomeSpy server network connectivity issues
HomeSpy has black screen

HomeSpy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HomeSpy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HomeSpy app crashes or not working on Iphone (iOS):

Close and restart the HomeSpy app on iPhone
Update HomeSpy app to the Latest Version for iOS
Uninstall and reinstall HomeSpy iPhone app
Update your iPhone to the latest iOS version

Fix HomeSpy on iPhone unable to connect to server/internet connection issues::

To resolve HomeSpy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HomeSpy black/white screen (blank screen) on iPhone:

Follow the HomeSpy iOS app troubleshooting guide Here →

HomeSpy Android App Issues and Solutions

Fix HomeSpy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HomeSpy app issues:

Force Stop the HomeSpy App
1. On android, goto "Settings" » click HomeSpy app. » click "Force Stop".

Update HomeSpy to the latest version on PlayStore

Clear HomeSpy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HomeSpy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HomeSpy.

Fix HomeSpy unable to contact server/ HomeSpy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HomeSpy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HomeSpy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HomeSpy on android.

Solve HomeSpy black/white screens issue on Android:

Follow the HomeSpy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chris Peel, developers of HomeSpy.