de Kiosk app not working? crashes or has problems?

de Kiosk Status

Last Updated on 2021-03-11 by Hüthig GmbH

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Common de Kiosk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot de Kiosk app on iOS and Android devices. Solve all de Kiosk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

de Kiosk iPhone Issues and Solutions

de Kiosk iOS app crashes, not working, errors
de Kiosk iOS app network issues
de Kiosk on iOS has black/white screen

de Kiosk Android App Issues and Solutions

de Kiosk has errors/crashing/not working
de Kiosk server network connectivity issues
de Kiosk has black screen

de Kiosk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever de Kiosk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix de Kiosk app crashes or not working on Iphone (iOS):

Close and restart the de Kiosk app on iPhone
Update de Kiosk app to the Latest Version for iOS
Uninstall and reinstall de Kiosk iPhone app
Update your iPhone to the latest iOS version

Fix de Kiosk on iPhone unable to connect to server/internet connection issues::

To resolve de Kiosk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix de Kiosk black/white screen (blank screen) on iPhone:

Follow the de Kiosk iOS app troubleshooting guide Here →

de Kiosk Android App Issues and Solutions

Fix de Kiosk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent de Kiosk app issues:

Force Stop the de Kiosk App
1. On android, goto "Settings" » click de Kiosk app. » click "Force Stop".

Update de Kiosk to the latest version on PlayStore

Clear de Kiosk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "de Kiosk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch de Kiosk.

Fix de Kiosk unable to contact server/ de Kiosk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click de Kiosk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got de Kiosk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch de Kiosk on android.

Solve de Kiosk black/white screens issue on Android:

Follow the de Kiosk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hüthig GmbH, developers of de Kiosk.

About this app

„de – das elektrohandwerk“ ist eine Fachzeitschrift für Elektrotechnik, Elektroinstallation, Gebäudetechnik und weitere Themen. de vermittelt elektrotechnisches Fachwissen in der gesamten Bandbreite der Elektroinstallation und der Gebäudetechnik sowie der erneuerbaren Energien (Photovoltaik, Solarthermie, Wärmepumpen, Speicher), aber auch aus den Bereichen Informations- und Sicherheitstechnik. Mit dieser App stehen unseren Abonnenten alle erschienenen Ausgaben kostenfrei zur Verfügung. In fundierten Fachbeiträgen werden moderne Technologien, Systeme und Anwendungen erläutert. Praxisorientierte Anwendungsbeispiele stellen den Bezug zum Berufsalltag des Lesers her.