Herein! app not working? crashes or has problems?

Herein! Status

Last Updated on 2020-06-18 by ProjectWizards

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Common Herein! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Herein! app on iOS and Android devices. Solve all Herein! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Herein! iPhone Issues and Solutions

Herein! iOS app crashes, not working, errors
Herein! iOS app network issues
Herein! on iOS has black/white screen

Herein! Android App Issues and Solutions

Herein! has errors/crashing/not working
Herein! server network connectivity issues
Herein! has black screen

Herein! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Herein! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Herein! app crashes or not working on Iphone (iOS):

Close and restart the Herein! app on iPhone
Update Herein! app to the Latest Version for iOS
Uninstall and reinstall Herein! iPhone app
Update your iPhone to the latest iOS version

Fix Herein! on iPhone unable to connect to server/internet connection issues::

To resolve Herein! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Herein! black/white screen (blank screen) on iPhone:

Follow the Herein! iOS app troubleshooting guide Here →

Herein! Android App Issues and Solutions

Fix Herein! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Herein! app issues:

Force Stop the Herein! App
1. On android, goto "Settings" » click Herein! app. » click "Force Stop".

Update Herein! to the latest version on PlayStore

Clear Herein! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Herein! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Herein!.

Fix Herein! unable to contact server/ Herein! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Herein! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Herein! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Herein! on android.

Solve Herein! black/white screens issue on Android:

Follow the Herein! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ProjectWizards, developers of Herein!.

About this app

As a restaurateur or shop owner you can activate Herein for a fee to collect the data of your guests and customers. This allows you to show your contact details by double-tapping on the side button or the home button. Leaving your contact information has never been easier. this app! turns your contact into a QR Code. You can have it scanned - in restaurants, clubs and all shops that support it. With this app! you save yourself the trouble of repeatedly filling out forms. Additionally you can store the QR Code in your wallet. The code even appears on your Apple Watch via the wallet app. It remains on the store owner's devices. The protection of your data is important. There is no central storage. Offer your guests a high level of comfort and save yourself the paperwork!