Contact Working Well Support
Published by Castlight Health About: If your employer or college asks you to download Castlight's Working Well app,
you'll be able to use simple check-ins built on national and state guidelines to
assess whether you're eligible for an entry pass or should stay home and rest.
The tool also makes it easy to access and present your entry pass if you've been
cleared to go on site.
How to Contact Working Well Customer Service/Support
Listed below are our top recommendations on how to get in contact with Working Well. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Working Well. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Castlight Health
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Developer: Castlight Health
E-Mail: [email protected]
Website: Visit Working Well Website
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Reported Issues: 3 Comments
By TroubleShooter7
Fails to record my completion of check-in
I never write reviews but twice now I’ve gotten a “talking to” from my boss for not completing this check-in every morning when, in fact, I have been. The app makes it seem everything is fine on my end but then he gets emails that I entered the building without checking in that morning. I’ve had to reinstall the app multiple times to get it working which is apparently only a temporary fix. Either fix your app or remove it from the store so companies like mine stop using it. Your failure is directly impacting how the person that decides my pay perceives me.
By Ryz
Doesn’t always work
I was checking in everyday but the system didn’t record most of them. Thank god I took a screenshot of the confirmation page as backup or I would have been in violation of my companies policy. Do better
By BobJW72
Good user flow
Easy to use, attractive user interface.
Have a Problem with Working Well? Report Issue
Leave a comment:
Why should I report an Issue with Working Well?
- Pulling issues faced by users like you is a good way to draw attention of Working Well to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Working Well customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Working Well.
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