Neckermann app not working? crashes or has problems?

Neckermann Status

Published by Otto (GmbH & Co KG)

I have a problem with Neckermann

Are you having issues? Select the issue you are having below and provide feedback to Neckermann.

Fix my App Errors »»

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with Neckermann? Report Issue

Common Neckermann Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Neckermann app on iOS and Android devices. Solve all Neckermann app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Neckermann iPhone Issues and Solutions

Neckermann iOS app crashes, not working, errors
Neckermann iOS app network issues
Neckermann on iOS has black/white screen

Neckermann Android App Issues and Solutions

Neckermann has errors/crashing/not working
Neckermann server network connectivity issues
Neckermann has black screen

Neckermann iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Neckermann app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Neckermann app crashes or not working on Iphone (iOS):

Close and restart the Neckermann app on iPhone
Update Neckermann app to the Latest Version for iOS
Uninstall and reinstall Neckermann iPhone app
Update your iPhone to the latest iOS version

Fix Neckermann on iPhone unable to connect to server/internet connection issues::

To resolve Neckermann network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Neckermann black/white screen (blank screen) on iPhone:

Follow the Neckermann iOS app troubleshooting guide Here →

Neckermann Android App Issues and Solutions

Fix Neckermann not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Neckermann app issues:

Force Stop the Neckermann App
1. On android, goto "Settings" » click Neckermann app. » click "Force Stop".

Update Neckermann to the latest version on PlayStore

Clear Neckermann App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Neckermann app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Neckermann.

Fix Neckermann unable to contact server/ Neckermann internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Neckermann » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Neckermann » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Neckermann on android.

Solve Neckermann black/white screens issue on Android:

Follow the Neckermann android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Otto (GmbH & Co KG), developers of Neckermann.

Verified email

Contact e-Mail: [email protected]

22.22% Contact Match

Developer: Corendon

E-Mail: [email protected]

Website: Visit Neckermann Website

About this app

Wir begeistern mit Top Marken, exklusiven App Angeboten und einer großen Sortimentsvielfalt von Möbeln, Garten- und Baumarktartikeln über Multimedia und Haushaltselektronik bis hin zu Mode und Sport! Mit der this app App hast Du das komplette this app Shopping Erlebnis immer griffbereit bei Dir! Profitiere von unserem umfangreichen Serviceangebot und entdecke unsere Top Angebote – einfach, bequem und von überall! • Wir sind rund um die Uhr für Dich erreichbar – 24 Stunden am Tag, 365 Tage im Jahr! • Ruf uns an unter 040 - 3603 3420 oder schreibe uns eine E-Mail an service@this app.