Are you having issues? Select the issue you are having below and provide feedback to Tempus COVID-19.
- Link doesn't work in Safari, must use Chrome.
- Some users have been locked out of the app before receiving their results.
- Third-party registration can cause issues with incorrect information.
- Sign-in/registration process can fail and requires multiple steps to fix.
- Tempus support has been unresponsive to some users.
Complete guide to troubleshoot Tempus COVID-19 app on iOS and Android devices. Solve all Tempus COVID-19 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tempus Labs Inc, developers of Tempus COVID-19.
Use the Tempus COVID-19 app to access the results of your SARS-CoV-2 test (ordered through a licensed medical provider).