Santeac app not working? crashes or has problems?

Santeac Status

Last Updated on 2020-12-08 by Lise El Omari

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Common Santeac Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Santeac app on iOS and Android devices. Solve all Santeac app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Santeac iPhone Issues and Solutions

Santeac iOS app crashes, not working, errors
Santeac iOS app network issues
Santeac on iOS has black/white screen

Santeac Android App Issues and Solutions

Santeac has errors/crashing/not working
Santeac server network connectivity issues
Santeac has black screen

Santeac iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Santeac app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Santeac app crashes or not working on Iphone (iOS):

Close and restart the Santeac app on iPhone
Update Santeac app to the Latest Version for iOS
Uninstall and reinstall Santeac iPhone app
Update your iPhone to the latest iOS version

Fix Santeac on iPhone unable to connect to server/internet connection issues::

To resolve Santeac network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Santeac black/white screen (blank screen) on iPhone:

Follow the Santeac iOS app troubleshooting guide Here →

Santeac Android App Issues and Solutions

Fix Santeac not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Santeac app issues:

Force Stop the Santeac App
1. On android, goto "Settings" » click Santeac app. » click "Force Stop".

Update Santeac to the latest version on PlayStore

Clear Santeac App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Santeac app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Santeac.

Fix Santeac unable to contact server/ Santeac internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Santeac » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Santeac » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Santeac on android.

Solve Santeac black/white screens issue on Android:

Follow the Santeac android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lise El Omari, developers of Santeac.

About this app

L'application propose un espace personnel qui vous permet d'entrer en contact avec les sages-femmes mais également avec d'autres utilisatrices près de chez vous, de localiser les maternités de votre secteur, et vous proposer des articles et contenus rédigés par les sages-femmes. Avec le temps, de nouvelles fonctionnalités verront le jour avec votre soutien. *Il ne s'agit pas d'un service de télé-médecine et en aucun cas la responsabilité des professionnelles ou de l'éditeur ne saurait être engagée. this app est la première application qui vous connecte avec des sages-femmes 7 jours / 7 afin de poser directement vos questions via un chat instantané. Vous pouvez bénéficier de conseils personnalisés donnés par des professionnelles expérimentées permettant de vous rassurer tout au long de votre grossesse et de votre vie de femme.