Virtual Museum app not working? crashes or has problems?

Virtual Museum Status

Last Updated on 2021-04-27 by SANALDUNYA ELEKTRONIK HIZMETLER BILGISAYAR REKLAM TANITIM PAZARLAMA TICARET LTD STI

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Common Virtual Museum Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual Museum app on iOS and Android devices. Solve all Virtual Museum app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual Museum iPhone Issues and Solutions

Virtual Museum iOS app crashes, not working, errors
Virtual Museum iOS app network issues
Virtual Museum on iOS has black/white screen

Virtual Museum Android App Issues and Solutions

Virtual Museum has errors/crashing/not working
Virtual Museum server network connectivity issues
Virtual Museum has black screen

Virtual Museum iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual Museum app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual Museum app crashes or not working on Iphone (iOS):

Close and restart the Virtual Museum app on iPhone
Update Virtual Museum app to the Latest Version for iOS
Uninstall and reinstall Virtual Museum iPhone app
Update your iPhone to the latest iOS version

Fix Virtual Museum on iPhone unable to connect to server/internet connection issues::

To resolve Virtual Museum network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual Museum black/white screen (blank screen) on iPhone:

Follow the Virtual Museum iOS app troubleshooting guide Here →

Virtual Museum Android App Issues and Solutions

Fix Virtual Museum not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual Museum app issues:

Force Stop the Virtual Museum App
1. On android, goto "Settings" » click Virtual Museum app. » click "Force Stop".

Update Virtual Museum to the latest version on PlayStore

Clear Virtual Museum App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual Museum app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual Museum.

Fix Virtual Museum unable to contact server/ Virtual Museum internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual Museum » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual Museum » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual Museum on android.

Solve Virtual Museum black/white screens issue on Android:

Follow the Virtual Museum android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SANALDUNYA ELEKTRONIK HIZMETLER BILGISAYAR REKLAM TANITIM PAZARLAMA TICARET LTD STI, developers of Virtual Museum.

50% Contact Match

Developer: Fluxguide

E-Mail: app@deutsches-museum.de

Website: 🌍 Visit Deutsches Museum Website

About this app

It has gathered dozens of different museums on the same platform and aims to bring its users together with collections in history, culture, art, science and other fields with the technological opportunities provided by today's technology. With the Virtual Museum, you will have the opportunity to visit the museums to the finest detail and get information as if you were accompanied by a guide. Virtual Museum is a mobile application designed for exploring Turkey's valuable museums. Do not forget to go and see the museums you visit with the Virtual Museum when you have the opportunity. The opportunity to see and learn new things by visiting the museums, including the museums you have visited before, is now on your smartphone and tablet. Download VirtualMuseum now for free.