COVID-19 Virginia Resources app not working? crashes or has problems?

COVID-19 Virginia Resources Status

Last Updated on 2021-12-06 by Virginia Department of Social Services

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Common COVID-19 Virginia Resources Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COVID-19 Virginia Resources app on iOS and Android devices. Solve all COVID-19 Virginia Resources app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COVID-19 Virginia Resources iPhone Issues and Solutions

COVID-19 Virginia Resources iOS app crashes, not working, errors
COVID-19 Virginia Resources iOS app network issues
COVID-19 Virginia Resources on iOS has black/white screen

COVID-19 Virginia Resources Android App Issues and Solutions

COVID-19 Virginia Resources has errors/crashing/not working
COVID-19 Virginia Resources server network connectivity issues
COVID-19 Virginia Resources has black screen

COVID-19 Virginia Resources iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COVID-19 Virginia Resources app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COVID-19 Virginia Resources app crashes or not working on Iphone (iOS):

Close and restart the COVID-19 Virginia Resources app on iPhone
Update COVID-19 Virginia Resources app to the Latest Version for iOS
Uninstall and reinstall COVID-19 Virginia Resources iPhone app
Update your iPhone to the latest iOS version

Fix COVID-19 Virginia Resources on iPhone unable to connect to server/internet connection issues::

To resolve COVID-19 Virginia Resources network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COVID-19 Virginia Resources black/white screen (blank screen) on iPhone:

Follow the COVID-19 Virginia Resources iOS app troubleshooting guide Here →

COVID-19 Virginia Resources Android App Issues and Solutions

Fix COVID-19 Virginia Resources not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COVID-19 Virginia Resources app issues:

Force Stop the COVID-19 Virginia Resources App
1. On android, goto "Settings" » click COVID-19 Virginia Resources app. » click "Force Stop".

Update COVID-19 Virginia Resources to the latest version on PlayStore

Clear COVID-19 Virginia Resources App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COVID-19 Virginia Resources app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COVID-19 Virginia Resources.

Fix COVID-19 Virginia Resources unable to contact server/ COVID-19 Virginia Resources internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COVID-19 Virginia Resources » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COVID-19 Virginia Resources » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COVID-19 Virginia Resources on android.

Solve COVID-19 Virginia Resources black/white screens issue on Android:

Follow the COVID-19 Virginia Resources android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virginia Department of Social Services, developers of COVID-19 Virginia Resources.

About this app

The COVID-19 Virginia Resources app provides actionable resources and support for individuals, families and businesses facing COVID-19-related challenges. Along with the latest news and updates on COVID-19, users can also search for local resources, access Virginia’s online system to apply for assistance, and connect to vital information and guidance from other agencies throughout the Commonwealth of Virginia.