Chattyco app not working? crashes or has problems?

Chattyco Status

Last Updated on 2021-03-26 by Chattyco GmbH

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Common Chattyco Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chattyco app on iOS and Android devices. Solve all Chattyco app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chattyco iPhone Issues and Solutions

Chattyco iOS app crashes, not working, errors
Chattyco iOS app network issues
Chattyco on iOS has black/white screen

Chattyco Android App Issues and Solutions

Chattyco has errors/crashing/not working
Chattyco server network connectivity issues
Chattyco has black screen

Chattyco iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chattyco app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chattyco app crashes or not working on Iphone (iOS):

Close and restart the Chattyco app on iPhone
Update Chattyco app to the Latest Version for iOS
Uninstall and reinstall Chattyco iPhone app
Update your iPhone to the latest iOS version

Fix Chattyco on iPhone unable to connect to server/internet connection issues::

To resolve Chattyco network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chattyco black/white screen (blank screen) on iPhone:

Follow the Chattyco iOS app troubleshooting guide Here →

Chattyco Android App Issues and Solutions

Fix Chattyco not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chattyco app issues:

Force Stop the Chattyco App
1. On android, goto "Settings" » click Chattyco app. » click "Force Stop".

Update Chattyco to the latest version on PlayStore

Clear Chattyco App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chattyco app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chattyco.

Fix Chattyco unable to contact server/ Chattyco internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chattyco » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chattyco » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chattyco on android.

Solve Chattyco black/white screens issue on Android:

Follow the Chattyco android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chattyco GmbH, developers of Chattyco.

About this app

Whether as a birthday greeting for everyone, as a small thank you for your favorite person or as motivating news - the German pioneer for video messages from celebrities and influencers is now bringing joyful messages into an everyday life. With personalized video messages from celebrities and influencers, this app manages to bring people closer to one another and to put a smile on their faces. Book personalized video shoutouts from your favorite stars. this app is a platform for personalized video messages. Fans request celebrities and influencers to record greetings or other video clips for their loved ones. Book your personal video message of talents and stars from comedy, music, drama, and sports for yourself or friends and relatives. Stars have 7 days to send you their video response. The celebrities and influencers set the prices themselves and can also support a charity of their choice with the income. The video response is sent directly to you and you can download and share it after that.