UpChat app not working? crashes or has problems?

UpChat Status

Last Updated on 2020-04-06 by Roman Yatsyk

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Common UpChat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UpChat app on iOS and Android devices. Solve all UpChat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UpChat iPhone Issues and Solutions

UpChat iOS app crashes, not working, errors
UpChat iOS app network issues
UpChat on iOS has black/white screen

UpChat Android App Issues and Solutions

UpChat has errors/crashing/not working
UpChat server network connectivity issues
UpChat has black screen

UpChat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UpChat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UpChat app crashes or not working on Iphone (iOS):

Close and restart the UpChat app on iPhone
Update UpChat app to the Latest Version for iOS
Uninstall and reinstall UpChat iPhone app
Update your iPhone to the latest iOS version

Fix UpChat on iPhone unable to connect to server/internet connection issues::

To resolve UpChat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UpChat black/white screen (blank screen) on iPhone:

Follow the UpChat iOS app troubleshooting guide Here →

UpChat Android App Issues and Solutions

Fix UpChat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UpChat app issues:

Force Stop the UpChat App
1. On android, goto "Settings" » click UpChat app. » click "Force Stop".

Update UpChat to the latest version on PlayStore

Clear UpChat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UpChat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UpChat.

Fix UpChat unable to contact server/ UpChat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UpChat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UpChat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UpChat on android.

Solve UpChat black/white screens issue on Android:

Follow the UpChat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Roman Yatsyk, developers of UpChat.

About this app

Share your pictures and give your feedback to the others. this app is a FREE way to connect with many people anywhere in the world. Search tab offers suggestions of amazing people to follow and meet. Find profiles you like, follow people and let them know that you enjoy their pictures! Story mode lets you share everything in your life and watch what others are up to. Add people to Favorites to talk to them later or to follow them. Built-in messenger allows chatting with anyone, anytime. Share your special moments in stories. Chat using the messenger within UpChat . Make sure you surround yourself with the most exciting people you’ve ever met.