Apple COVID-19 app not working? crashes or has problems?

Apple COVID-19 Status


I have a problem with Apple COVID-19

Are you having issues? Select the issue you are having below and provide feedback to Apple COVID-19.




Have a Problem with Apple COVID-19? Report Issue




Common Apple COVID-19 Problems & Solutions. Troubleshooting Guide

     


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of Apple COVID-19.




About this app

And then get a specific, recommended action based on the CDC’s current guidelines, such as practice physical distancing or talk to a doctor. • Save previous screening results for you or for a loved one to refer to at a later date or in conversations with a healthcare provider. • Learn best practices for washing your hands, practicing social distancing, quarantining, monitoring your symptoms, and disinfecting surfaces. • Know that data you provide in the COVID-19 app will not be shared with Apple, the CDC, or anyone without your permission.  The COVID-19 app is developed in partnership with the Centers for Disease Control and Prevention (CDC), the White House, and the Federal Emergency Management Agency (FEMA). • Use the simple screening tool to determine what you should do if you are concerned about COVID-19.  The COVID-19 app has up-to-date information from trusted sources about the coronavirus disease that is impacting people across the world.  Answer a few questions about symptoms and contact you’ve had with those who might have the disease.  It has a screening tool so you can find out what you should do now for yourself or for a loved one.  Data entered will be stored and encrypted on device with a passcode.  And it gives you access to resources you may need to stay informed.  AppleCOVID19 was developed in partnership with CDC.  It is not meant as an endorsement of any Apple products.  To enable Exposure Notifications, go to the Settings app on your iPhone.