Are you having issues? Select the issue you are having below and provide feedback to Stopp Corona.
Complete guide to troubleshoot Stopp Corona app on iOS and Android devices. Solve all Stopp Corona app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Österreichisches Rotes Kreuz, developers of Stopp Corona.
The Austrian Red Cross publishes the “Stopp Corona” app on behalf of the Federal Ministry of Health as the responsible authority of the Austrian Federal Government. „Stopp Corona“ helps you to keep track of encounters with friends, family or co-workers and save them anonymously. Should you contract the corona virus all your encounters of the last two days will be informed automatically and anonymously. If you are officially tested for the corona virus and your test comes back positive, please notify your encounters immediately. If you suspect to have contracted the corona virus, please stay at home and contact your attending physician via telephone. Should one of you fall sick with the corona virus the other will receive an instant notification. If you and the person you encounter have installed Stopp Corona StoppCorona will anonymously save your meeting. You too will be notified instantly and anonymously should one of your saved encounters report to have contracted the virus. Should your symptoms match those of a corona infection, you can choose to inform your encounters. The Stopp Corona App is based on the Google/Apple Framework. Care for you. Care for me. Just answer the clinically proven questionnaire to check yourself for corona symptoms daily. Everyone you saved in the last two days will get an anonymous notification. This is extremely important so stop the virus from spreading. In the meantime: use “Stopp Corona”s digital handshake. Of course the notification will also be anonymous. Not only by protecting ourselves, but also by preventing others from being infected. App concept and implementation was created with the support of Accenture Austria.