Corona Map app not working? crashes or has problems?

Corona Map Status

Last Updated on 2020-11-07 by NHIC

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Common Corona Map Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Corona Map app on iOS and Android devices. Solve all Corona Map app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Corona Map iPhone Issues and Solutions

Corona Map iOS app crashes, not working, errors
Corona Map iOS app network issues
Corona Map on iOS has black/white screen

Corona Map Android App Issues and Solutions

Corona Map has errors/crashing/not working
Corona Map server network connectivity issues
Corona Map has black screen

Corona Map iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Corona Map app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Corona Map app crashes or not working on Iphone (iOS):

Close and restart the Corona Map app on iPhone
Update Corona Map app to the Latest Version for iOS
Uninstall and reinstall Corona Map iPhone app
Update your iPhone to the latest iOS version

Fix Corona Map on iPhone unable to connect to server/internet connection issues::

To resolve Corona Map network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Corona Map black/white screen (blank screen) on iPhone:

Follow the Corona Map iOS app troubleshooting guide Here →

Corona Map Android App Issues and Solutions

Fix Corona Map not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Corona Map app issues:

Force Stop the Corona Map App
1. On android, goto "Settings" » click Corona Map app. » click "Force Stop".

Update Corona Map to the latest version on PlayStore

Clear Corona Map App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Corona Map app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Corona Map.

Fix Corona Map unable to contact server/ Corona Map internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Corona Map » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Corona Map » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Corona Map on android.

Solve Corona Map black/white screens issue on Android:

Follow the Corona Map android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NHIC, developers of Corona Map.

About this app

National Health Information Center - Saudi Health Council has developed its own Corona interactive map application that allows users to track all coronavirus cases in the world with statistics and charts and the ability to talk to BashairBot to answer questions about Corona Virus.