Adaptiv app not working? crashes or has problems?

Adaptiv Status

Last Updated on 2020-04-23 by dōTERRA International, LLC

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Common Adaptiv Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Adaptiv app on iOS and Android devices. Solve all Adaptiv app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Adaptiv iPhone Issues and Solutions

Adaptiv iOS app crashes, not working, errors
Adaptiv iOS app network issues
Adaptiv on iOS has black/white screen

Adaptiv Android App Issues and Solutions

Adaptiv has errors/crashing/not working
Adaptiv server network connectivity issues
Adaptiv has black screen

Adaptiv iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Adaptiv app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Adaptiv app crashes or not working on Iphone (iOS):

Close and restart the Adaptiv app on iPhone
Update Adaptiv app to the Latest Version for iOS
Uninstall and reinstall Adaptiv iPhone app
Update your iPhone to the latest iOS version

Fix Adaptiv on iPhone unable to connect to server/internet connection issues::

To resolve Adaptiv network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Adaptiv black/white screen (blank screen) on iPhone:

Follow the Adaptiv iOS app troubleshooting guide Here →

Adaptiv Android App Issues and Solutions

Fix Adaptiv not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Adaptiv app issues:

Force Stop the Adaptiv App
1. On android, goto "Settings" » click Adaptiv app. » click "Force Stop".

Update Adaptiv to the latest version on PlayStore

Clear Adaptiv App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Adaptiv app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Adaptiv.

Fix Adaptiv unable to contact server/ Adaptiv internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Adaptiv » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Adaptiv » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Adaptiv on android.

Solve Adaptiv black/white screens issue on Android:

Follow the Adaptiv android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at dōTERRA International, LLC, developers of Adaptiv.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Aaptiv Website

Privacy Policy: https://www.aaptiv.com/privacy

Developer: Aaptiv

About this app

Discover the magic of mind wellness through guided meditation, daily journals, and biofeedback metrics. Designed to help you stay balanced and mindful, Adaptiv works hand in hand with the doTERRA this app™ products to give you tools for an elevated life.