e-floater app not working? crashes or has problems?

e-floater Status

Last Updated on 2020-10-08 by Floatility GmbH

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Common e-floater Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot e-floater app on iOS and Android devices. Solve all e-floater app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

e-floater iPhone Issues and Solutions

e-floater iOS app crashes, not working, errors
e-floater iOS app network issues
e-floater on iOS has black/white screen

e-floater Android App Issues and Solutions

e-floater has errors/crashing/not working
e-floater server network connectivity issues
e-floater has black screen

e-floater iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever e-floater app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix e-floater app crashes or not working on Iphone (iOS):

Close and restart the e-floater app on iPhone
Update e-floater app to the Latest Version for iOS
Uninstall and reinstall e-floater iPhone app
Update your iPhone to the latest iOS version

Fix e-floater on iPhone unable to connect to server/internet connection issues::

To resolve e-floater network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix e-floater black/white screen (blank screen) on iPhone:

Follow the e-floater iOS app troubleshooting guide Here →

e-floater Android App Issues and Solutions

Fix e-floater not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent e-floater app issues:

Force Stop the e-floater App
1. On android, goto "Settings" » click e-floater app. » click "Force Stop".

Update e-floater to the latest version on PlayStore

Clear e-floater App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "e-floater app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch e-floater.

Fix e-floater unable to contact server/ e-floater internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click e-floater » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got e-floater » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-floater on android.

Solve e-floater black/white screens issue on Android:

Follow the e-floater android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Floatility GmbH, developers of e-floater.

About this app

Try floating on the stylish e-floater and enjoy the city from a new perspective! Rent your three-wheeled e-floater anywhere and experience the new form of e-scooter sharing. 3. 5. Floating - the new and unique driving experience in your city! The e-scooters from e-floater stand for real sustainability.