Field Guide app not working? crashes or has problems?

Field Guide Status

Last Updated on 2020-02-12 by Sunflower Software

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Common Field Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Field Guide app on iOS and Android devices. Solve all Field Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Field Guide iPhone Issues and Solutions

Field Guide iOS app crashes, not working, errors
Field Guide iOS app network issues
Field Guide on iOS has black/white screen

Field Guide Android App Issues and Solutions

Field Guide has errors/crashing/not working
Field Guide server network connectivity issues
Field Guide has black screen

Field Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Field Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Field Guide app crashes or not working on Iphone (iOS):

Close and restart the Field Guide app on iPhone
Update Field Guide app to the Latest Version for iOS
Uninstall and reinstall Field Guide iPhone app
Update your iPhone to the latest iOS version

Fix Field Guide on iPhone unable to connect to server/internet connection issues::

To resolve Field Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Field Guide black/white screen (blank screen) on iPhone:

Follow the Field Guide iOS app troubleshooting guide Here →

Field Guide Android App Issues and Solutions

Fix Field Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Field Guide app issues:

Force Stop the Field Guide App
1. On android, goto "Settings" » click Field Guide app. » click "Force Stop".

Update Field Guide to the latest version on PlayStore

Clear Field Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Field Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Field Guide.

Fix Field Guide unable to contact server/ Field Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Field Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Field Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Field Guide on android.

Solve Field Guide black/white screens issue on Android:

Follow the Field Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sunflower Software, developers of Field Guide.

About this app

Field Guide for Tarkov is the ultimate companion app for Escape From Tarkov. Field Guide for Tarkov is a free app, and we’re constantly adding new features. This application is not affiliated with, maintained, authorized, endorsed or sponsored by Battlestate Games or any of its affiliates. This is an unofficial resource for the Escape From Tarkov community, created by fans. Our guide is easily searchable and includes a massive amount of detailed information about the game. Portions of the materials used within are trademarks and/or copyrighted works of Battlestate Games and all rights are reserved by Battlestate Games.