HYPER U app not working? crashes or has problems?

HYPER U Status

Last Updated on 2021-09-06 by Wonder éditions

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Common HYPER U Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HYPER U app on iOS and Android devices. Solve all HYPER U app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HYPER U iPhone Issues and Solutions

HYPER U iOS app crashes, not working, errors
HYPER U iOS app network issues
HYPER U on iOS has black/white screen

HYPER U Android App Issues and Solutions

HYPER U has errors/crashing/not working
HYPER U server network connectivity issues
HYPER U has black screen

HYPER U iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HYPER U app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HYPER U app crashes or not working on Iphone (iOS):

Close and restart the HYPER U app on iPhone
Update HYPER U app to the Latest Version for iOS
Uninstall and reinstall HYPER U iPhone app
Update your iPhone to the latest iOS version

Fix HYPER U on iPhone unable to connect to server/internet connection issues::

To resolve HYPER U network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HYPER U black/white screen (blank screen) on iPhone:

Follow the HYPER U iOS app troubleshooting guide Here →

HYPER U Android App Issues and Solutions

Fix HYPER U not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HYPER U app issues:

Force Stop the HYPER U App
1. On android, goto "Settings" » click HYPER U app. » click "Force Stop".

Update HYPER U to the latest version on PlayStore

Clear HYPER U App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HYPER U app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HYPER U.

Fix HYPER U unable to contact server/ HYPER U internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HYPER U » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HYPER U » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HYPER U on android.

Solve HYPER U black/white screens issue on Android:

Follow the HYPER U android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wonder éditions, developers of HYPER U.

About this app

Une nouvelle partie est disponible chaque jour à l’ouverture de l’application et une partie est offerte chaque jour au scan du logo U. Les gains ? Également un bon d'achat de 1000 € par magasin avec le grand tirage au sort du samedi 11 septembre 2021 ! Hyper U organise le Grand Jeu Fête Foraine, son nouveau jeu concours du mardi 31 août au samedi 11 septembre 2021 inclus et vous fait gagner des bons d’achat de 25, 100 et 1000 € ! Attention, il est important et fortement conseillé d’utiliser cette application de réalité augmentée avec la surveillance des parents. Évitez les endroits dangereux, restez attentifs et surveillez bien votre environnement !