Wall Picture app not working? crashes or has problems?

Wall Picture Status

Last Updated on 2020-01-23 by TIKTOK CO. LIMITED

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Common Wall Picture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wall Picture app on iOS and Android devices. Solve all Wall Picture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wall Picture iPhone Issues and Solutions

Wall Picture iOS app crashes, not working, errors
Wall Picture iOS app network issues
Wall Picture on iOS has black/white screen

Wall Picture Android App Issues and Solutions

Wall Picture has errors/crashing/not working
Wall Picture server network connectivity issues
Wall Picture has black screen

Wall Picture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wall Picture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wall Picture app crashes or not working on Iphone (iOS):

Close and restart the Wall Picture app on iPhone
Update Wall Picture app to the Latest Version for iOS
Uninstall and reinstall Wall Picture iPhone app
Update your iPhone to the latest iOS version

Fix Wall Picture on iPhone unable to connect to server/internet connection issues::

To resolve Wall Picture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wall Picture black/white screen (blank screen) on iPhone:

Follow the Wall Picture iOS app troubleshooting guide Here →

Wall Picture Android App Issues and Solutions

Fix Wall Picture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wall Picture app issues:

Force Stop the Wall Picture App
1. On android, goto "Settings" » click Wall Picture app. » click "Force Stop".

Update Wall Picture to the latest version on PlayStore

Clear Wall Picture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wall Picture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wall Picture.

Fix Wall Picture unable to contact server/ Wall Picture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wall Picture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wall Picture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wall Picture on android.

Solve Wall Picture black/white screens issue on Android:

Follow the Wall Picture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TIKTOK CO. LIMITED, developers of Wall Picture.

About this app

It converts your favorite videos, gifs or photos to Live Photo which you can set as wallpapers on your iOS device. ***Only devices newer than the 6S support the Live wallpaper feature. ***You can set the Live wallpaper through "Settings > Live Wallpaper”. A lot of time we wish we could set our favourite small video or animated gifs or even couple of photos as moving wallpapers, that’s where Wall Picture - Live Photo comes in. If you choose to purchase Premium Membership, payment will be charged to your iTunes account, and your account will be charged for renewal within 24-hours prior to the end of the current period. "Premium Membership Monthly" subscription price is $8. 99 USD/month. Prices are in U. S. dollars, may vary in countries other than the U. S. and are subject to change without notice. WallPicture lets you convert your favorite Photos, Videos or GIFs into Live Photos. "Premium Membership Weekly" subscription price is $2. 99 USD/week. Auto-renewal may be turned off at any time by going to your settings in the iTunes Store after purchase. No cancellation of the current subscription is allowed during the active subscription period. If you don’t choose to purchase Premium Membership, you can simply continue using App for free.