Kartonah app not working? crashes or has problems?

Kartonah Status

Last Updated on 2022-04-28 by KARTONAH ITHALAT IHRACAT E-TICARET LIMITED SIRKETI

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Common Kartonah Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kartonah app on iOS and Android devices. Solve all Kartonah app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kartonah iPhone Issues and Solutions

Kartonah iOS app crashes, not working, errors
Kartonah iOS app network issues
Kartonah on iOS has black/white screen

Kartonah Android App Issues and Solutions

Kartonah has errors/crashing/not working
Kartonah server network connectivity issues
Kartonah has black screen

Kartonah iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kartonah app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kartonah app crashes or not working on Iphone (iOS):

Close and restart the Kartonah app on iPhone
Update Kartonah app to the Latest Version for iOS
Uninstall and reinstall Kartonah iPhone app
Update your iPhone to the latest iOS version

Fix Kartonah on iPhone unable to connect to server/internet connection issues::

To resolve Kartonah network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kartonah black/white screen (blank screen) on iPhone:

Follow the Kartonah iOS app troubleshooting guide Here →

Kartonah Android App Issues and Solutions

Fix Kartonah not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kartonah app issues:

Force Stop the Kartonah App
1. On android, goto "Settings" » click Kartonah app. » click "Force Stop".

Update Kartonah to the latest version on PlayStore

Clear Kartonah App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kartonah app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kartonah.

Fix Kartonah unable to contact server/ Kartonah internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kartonah » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kartonah » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kartonah on android.

Solve Kartonah black/white screens issue on Android:

Follow the Kartonah android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KARTONAH ITHALAT IHRACAT E-TICARET LIMITED SIRKETI, developers of Kartonah.

About this app

Kartona Company is the first platform to export wholesale clothes from Turkey, the capital of elegance and fashion to all countries of the world, where we provide you with the best Turkish fashion brands and the finest raw materials at competitive prices and we ship them to you in the fastest time without intermediaries (from Turkey to you directly).