LELKA app not working? crashes or has problems?

LELKA Status

Last Updated on 2022-01-07 by mysoftwarelab GmbH

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Common LELKA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LELKA app on iOS and Android devices. Solve all LELKA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LELKA iPhone Issues and Solutions

LELKA iOS app crashes, not working, errors
LELKA iOS app network issues
LELKA on iOS has black/white screen

LELKA Android App Issues and Solutions

LELKA has errors/crashing/not working
LELKA server network connectivity issues
LELKA has black screen

LELKA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LELKA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LELKA app crashes or not working on Iphone (iOS):

Close and restart the LELKA app on iPhone
Update LELKA app to the Latest Version for iOS
Uninstall and reinstall LELKA iPhone app
Update your iPhone to the latest iOS version

Fix LELKA on iPhone unable to connect to server/internet connection issues::

To resolve LELKA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LELKA black/white screen (blank screen) on iPhone:

Follow the LELKA iOS app troubleshooting guide Here →

LELKA Android App Issues and Solutions

Fix LELKA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LELKA app issues:

Force Stop the LELKA App
1. On android, goto "Settings" » click LELKA app. » click "Force Stop".

Update LELKA to the latest version on PlayStore

Clear LELKA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LELKA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LELKA.

Fix LELKA unable to contact server/ LELKA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LELKA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LELKA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LELKA on android.

Solve LELKA black/white screens issue on Android:

Follow the LELKA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at mysoftwarelab GmbH, developers of LELKA.

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