Screenshot Hero app not working? crashes or has problems?

Screenshot Hero Status

Last Updated on 2020-01-08 by Assad Ali

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Common Screenshot Hero Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Screenshot Hero app on iOS and Android devices. Solve all Screenshot Hero app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Screenshot Hero iPhone Issues and Solutions

Screenshot Hero iOS app crashes, not working, errors
Screenshot Hero iOS app network issues
Screenshot Hero on iOS has black/white screen

Screenshot Hero Android App Issues and Solutions

Screenshot Hero has errors/crashing/not working
Screenshot Hero server network connectivity issues
Screenshot Hero has black screen

Screenshot Hero iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Screenshot Hero app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Screenshot Hero app crashes or not working on Iphone (iOS):

Close and restart the Screenshot Hero app on iPhone
Update Screenshot Hero app to the Latest Version for iOS
Uninstall and reinstall Screenshot Hero iPhone app
Update your iPhone to the latest iOS version

Fix Screenshot Hero on iPhone unable to connect to server/internet connection issues::

To resolve Screenshot Hero network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Screenshot Hero black/white screen (blank screen) on iPhone:

Follow the Screenshot Hero iOS app troubleshooting guide Here →

Screenshot Hero Android App Issues and Solutions

Fix Screenshot Hero not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Screenshot Hero app issues:

Force Stop the Screenshot Hero App
1. On android, goto "Settings" » click Screenshot Hero app. » click "Force Stop".

Update Screenshot Hero to the latest version on PlayStore

Clear Screenshot Hero App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Screenshot Hero app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Screenshot Hero.

Fix Screenshot Hero unable to contact server/ Screenshot Hero internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Screenshot Hero » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Screenshot Hero » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Screenshot Hero on android.

Solve Screenshot Hero black/white screens issue on Android:

Follow the Screenshot Hero android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Assad Ali, developers of Screenshot Hero.

About this app

Screenshot Hero scans through your screenshots (and other saved photos) and makes then instantly searchable by text in them. - Images are all processed on-device and nothing is sent to any server. - We have tested to work with thousands of images.