Contact SURFER Forecast

Contact SURFER Forecast Support

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About: The Official SURFER Magazine Surf Forecast app. Manage and create surf,
swell, tide, weather and wind alerts for your favorite surf spots across the
globe.



How to Contact SURFER Forecast Customer Service/Support

SURFER Forecast Contact Information

Listed below are our top recommendations on how to get in contact with SURFER Forecast. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SURFER Forecast. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Surfable LLC



46.15% Contact Match

Developer: NJP Software

E-Mail: [email protected]

Website: Visit SURFER Forecast Website

100% Contact Match

Developer: Surfable

E-Mail: [email protected]

Website: Visit Surfable Website



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Get Pricing Info for Surfable
Contact Surfable! Or Contact Support
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Reported Issues: 3 Comments

4.0 out of 5

By Abraham Rodriguez J.


To worse.

The older was #1



By surf_shrdr


Advice

You bummed out a ton of surfers by removing the original wetsand/swell watch wave animation. That forecast was so simple and accurate that we didn’t need Surfline or others. If you felt the need to create an app you could have left the original wetsand site in place or at least created the app to mirror the site - the current wind animation is pointless and your app is overly complicated. Read the book ‘inspired’ - it’s about product design which starts with the customer. Nobody is asking you to add new features which seems to be your response to the negative feedback. They are telling you exactly what to do if you want to create an app that surfers will use. If you really cared, you would scrap what you’ve done and start over (never easy to do when you’ve already invested time, resources and have some ego attached). You would use the the original wetsand site as inspiration (based on comments everyone loved that site) get a focus group of customers/surfers and determine any areas for improvement from the original site. Then, create some design mockups - I use sketch or balsamic and work with a designer/artist. Demo the mockups to your focus group then begin app creation after you receive positive feedback. Frequently validate your apps features and usability with the focus group before publishing. Rock on guys and hope you’re catching some waves during these times!



By JP Vegas GG


BRING BACK SWELLWATCH 3D PLEASE

I used swellwatch 3D for close to 20 years, I mostly used it for the swell and wind models and found them to be the best tool for my needs. I do a lot more than just surf in the ocean and utilize the whole shoreline not just the handful of surf spots on my island... I’ve given this new APP a couple months of trying to like it and think some of the features would be useful for some users however I find myself just not knowing information now that used to be easy to have. Very disappointed that swellwatch 3D got taken offline for this new “crAPP” not sure why we couldn’t have had both or have the swell and wind models on the APP. I miss how easy, fast and clear it was to get a broad overview or location specific information of what the ocean and weather are doing. I will keep this APP just in hopes that changes are made but I struggle to find it very useful to my needs and continue to mourn the death of one of my best ocean resources...




Have a Problem with SURFER Forecast? Report Issue

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Why should I report an Issue with SURFER Forecast?

  1. Pulling issues faced by users like you is a good way to draw attention of SURFER Forecast to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SURFER Forecast customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SURFER Forecast.


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